1️⃣ Setup & Customization

• How do I upload my brand’s logo?

  • Just go to the configurations, after your theme is updated with the code, and under logo upload, add your logo.

• How else can I personalize the popup?

  • Choose the background color of popup to align with your brand, change text, deactivate promotional tiles AND don’t forget to view the configurations in mobile view to optimize for your traffic.

• How do I add logout functionality?

  Add the function handleLogout() to your logout button
  

2️⃣ Data & Analytics

• What can I do with the data captured through KwikPass?

  • Firstly, this data is available on your Shopify under customers.

  Secondly, you can use this data for email automations, on different analytics/email marketing and SMS marketing tools to reach out to customers.

  We pass the marketing consent to your customer account.

• Custom Tags: How do I configure them?

  1. Configure custom tag via configuration. Go to Coupon screen, and add upto 5 tags.
  2. Now, whenever the user is clicks on order history from the profile menu, the tag is passed to Shopify.
  3. After login on the store, go to customers on your Shopify store. Now select the customer number you logged with. Within the customer details you’ll find the custom tag on right corner.

3️⃣ Installation & Uninstallation

• How do I uninstall KwikPass from my store?

  • In case of manual integration, when you uninstall Kwikpass, you have to remove the scripts which you had added to your theme’s code.
    • Delete the “kwikpass.liquid” file from snippet folder.
    • From “theme.liquid” find and remove “{% render 'kwikpass' %}” and save changes
  • In case of theme app extension, the KwikPass code is automatically removed when you uninstall KwikPass via Shopify uninstallation.

• What happens when I change the theme?

  In case of manual integration, remove the code from your existing theme, and add it to your new theme.

1. Edit the code of the new theme.

2. Copy the code from “kwikpass.liquid” of previous theme.

   1. Go to edit code on new theme.
   2. Create a new file under snippet and name it kwikpass.liquid.
   3. Paste the code.

3. Now, go to theme.liquid

   1. search for /body and paste the below code before /body code as shown in the following image:

   {% render 'kwikpass' %}
   

   

In case of theme app extension:

1. Go to the new theme, you will notice the app block is already updated. So you don’t need migration.
2. In case you get stuck anywhere, email us at [email protected]

4️⃣ Account & Login Verification